FREQUENTLY ASKED QUESTIONS
Pricing: How much do you Charge?
Hourly Rate Pricing is my standard: $75 /hr for onsite labor (1 hour minimum) & material procurement. Hourly Labor is billed in 15 min increments (from site arrival to departure) and is detailed on the invoice. Only pay for the exact amount of labor you actually receive — in line with the the “Fair and Square” namesake!
Estimate / Bid Pricing option (upon request): Customized Project estimate is provided via email after free consultation to review job specifics in detail. While I work hourly, I can provide materials costs and a ballpark labor estimate range. (Noting that ultimately, the customer will be invoiced based on ACTUAL labor and materials required to complete the commissioned scope of work, regardless of estimate figures)
*Note that hourly rate pricing is often a more cost effective pricing model for customers, as most contractor project estimates include an additional 30%+ labor and materials premium to account for unforeseen project complications, regardless of whether they actually occur.
Additional Considerations:
*NO Material Markups: Fair and Square Repair NEVER charges a markup on job materials so you only have to pay for the labor. 100% of job materials estimate due at contract signing, but customer will only be billed for actual material cost (receipts will be provided with final invoice) Any over-payment of materials will be automatically be applied towards labor costs.
*No Service Call Trip Fee inside Core Area: No additional service call fees if you are located within Fair and Square Repair’s Core Service Area. Services calls outside of the Core Service Area will be assessed per the trip charge policy explained on the page linked below.
Click here to see a map of the Core Service Area.
What type of Payments do you Accept?
My preferred method of payment is Check or Cash but I can also accept Electronic Bank Transfers (ie. digital check). Within 24 hours of project completion you will receive a detailed invoice via email with a link where you can choose to quickly submit a digital ACH payment.
I also accept all major Credit Cards for an additional 3% of the invoice value to cover the transaction fee expense. Please notify me at the time of service if you intend to pay by Credit Card so I can be sure to include this fee when sending the invoice.
Will you take on my Small projects / tasks?
ABSOLUTELY – small projects are my specialty! I LOVE hanging pictures, fixing a loose handle, pressure washing your patio furniture, repairing torn screens, and thousands of other random little tasks burning a hole in your to do list!
The only thing to note is that my minimum service offering is 1 hour of labor.
What kind of projects DON'T you do?
1) I am unable to perform work on ladders extending above 1 story height, as my business insurance policy specifically prohibits.
2) I do not bid on large remodels or new construction projects that would extend beyond 1 week, or anything requiring more than 1 person to complete the job (Fair and Square Repair is a 1 man operation).
3) I do not do any new construction wall framing or hanging/taping/mudding new drywall. I DO do drywall repairs.
4) I avoid projects requiring specialty licenced trade involvement. I will do my best to connect you to a licenced professional who can help with your project if I am unable.
*No Plumbing
*No Electrical
*No HVAC
Note: As a licenced MN Residential building contractor I do have the ability to subcontract work to these specialty trades when absolutely necessary. However, my business model is to provide only services where I am able to personally deliver the work.
Are you Licensed & Insured?
Yes, Fair and Square Repair, LLC is a licenced Minnesota Residential Building Contractor: Licence #BC768265
MN Contractor licence validity can be verified via the Department of Labor and Industry website HERE.
Fair and Square Repair, LLC carries $300,000 of general business liability insurance, underwritten by Hiscox Insurance Company, Inc.
providing assurance that if an unfortunate incident results in damage to your property, YOU will never be stuck with the expense to make things right. A copy of this policy can be provided electronically upon request.
Do you offer a Warranty on your work?
Yes, all Fair and Square Repair craftsmanship is warrantied for 1 year from the date of invoicing. This warranty guarantees homeowner protection from faulty workmanship and defective materials due to noncompliance with building standards.
Do you provide Service in my area?
Please see my Service Area page for detailed information.